Privacy Policy

A legal disclaimer

Love Thy Neighbor Cleaning Services, LLC is a professional cleaning service company. While we strive to provide the highest quality of service, Love Thy Neighbor Cleaning Services, LLC is not responsible for any pre-existing damage, wear and tear, or defects in the property or items within. Clients are encouraged to notify us of any specific concerns or fragile items prior to the commencement of services.

Our staff uses standard cleaning products and techniques; however, Love Thy Neighbor Cleaning Services, LLC shall not be held liable for any allergic reactions, discoloration, or damage caused by previously untreated stains, spills, or surfaces not suited for cleaning. It is the client's responsibility to inform us of special requirements or sensitivities in advance.

Love Thy Neighbor Cleaning Services, LLC is insured for general liability purposes, but liability is limited to damages directly caused by proven negligence on our part during the performance of services. We are not responsible for any incidental, indirect, or consequential damages.

By booking our services, the client agrees to these terms and conditions. For more details, please contact us at 754-268-6677.

Privacy Policy - the basics

At Love Thy Neighbor Cleaning Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our cleaning services.

1. Information We Collect

Personal Information: Name, address, email address, phone number, and payment details provided by you during the booking process.
Usage Data: Information collected automatically, such as browser type, IP address, and interaction with our website, for analytics purposes.

2. How We Use Your Information

To provide and manage our cleaning services.
To process payments securely.
To send service updates, appointment reminders, or promotional materials (with your consent).
To improve our website and customer experience.

3. Sharing Your Information We do not sell or rent your personal information to third parties. We may share your data with trusted third-party service providers to perform essential functions (e.g., payment processing) but only under strict confidentiality agreements.

4. Data Security We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to access, update, or delete your personal information by contacting us directly.
You may opt-out of promotional communications at any time.

6. Changes to This Privacy Policy We reserve the right to update this Privacy Policy as needed. Any changes will be communicated via our website or email.

7. Contact Us If you have questions about this Privacy Policy, please contact us at 754-268-6677.

Additions to the Privacy Policy

Content Sharing on Social Media
- Love Thy Neighbor Cleaning Services, LLC might share photos, videos, or other content from your cleaning projects (e.g., before-and-after photos) on our social media platforms.
- Such content will not include personally identifiable information unless explicit consent has been obtained from the client.
Consent for Featuring Client Property
- Love Thy Neighbor Cleaning, LLC will obtain written or verbal permission from clients before capturing or sharing images of their property or any personal spaces.
- Clients can decline being featured or retract consent if they change their minds.
Tags and Mentions
- Clients will be notified if we intend to tag them, mention them, or reference their feedback/testimonials in our social media posts.
- Clients have the option to opt out of being tagged or mentioned.
User-Generated Content
- We encourage clients to share their own posts about our business (e.g., testimonials or shout-outs), their content will only be reshared with their consent.
Privacy Settings
- We respect clients' privacy preferences regarding public or private content on social media. For example, private conversations or messages will not be shared publicly without consent.
Data Collected from Social Media
- Collected data through our business's social media (e.g., through forms, comments, or direct messages), that information is stored and protected for 12 month and deleted.
Third-Party Platforms
- Our social media accounts are hosted on third-party platforms (e.g., Facebook, Instagram, TIKTOK) and that those platforms have their own privacy policies.
Client Rights and Opt-Out Options
- Clients can opt out of social media-related practices, such as image sharing or tagging.
- Steps to request removal of content if you've previously given consent and want to withdraw it. Simply leave a note on our website or message Nickea directly at 754-268-6677